-
Hill_DominicAsked on February 12, 2021 at 8:18 AM
Hi Guys,
I hope you are well. I changed the colours etc of a theme and it looks fine during build but when I look at the preview it doesnt show my changes. What have I done wrong?
-
Sigit JotForm SupportReplied on February 12, 2021 at 8:40 AM
Hi, Hill_Dominic.
I hope you are well too.
I cloned the form, and make some changes (changed theme and custom font family), unfortunately I can't replicate the issue.
For now I have cleared your form cache. Kindly clear your browser cache too.
Related guides:
- https://www.jotform.com/help/229-how-to-clear-your-form-cache
- http://www.wikihow.com/Clear-Your-Browser's-Cache
Please try to make changes to the form again, and let us know how it goes.
Regards.
-
Hill_DominicReplied on February 12, 2021 at 8:43 AM
Thanks for your quick reply. The form looks like this in preview please see attached screen shot.
-
Alexander_GReplied on February 12, 2021 at 9:20 AM
Hello,
Did you try to clear your browser's cache as my Colleague suggested?
I have checked your form and it seems okay on my side.
Waiting for your reply,
Alex
-
Alexander_GReplied on February 12, 2021 at 9:47 AM
-
Hill_DominicReplied on February 12, 2021 at 10:05 AM
So you are getting the same problem I am. The design I have done is not going live.
-
Gaetan_BReplied on February 12, 2021 at 11:47 AM
Hello,
I have cloned your form and I have the following design when viewing the clone (in preview mode)
I have cleared your form's cache.
Could you change the color scheme and redo it? It should work after that.
Hope this helps.
Do not hesitate to reach out if you need further assistance