Getting a message that I'm out of "submissions storage limit"

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    RSCT
    Asked on February 13, 2021 at 07:49 PM

    I've deleted a bunch of old forms that I wasn't using. When I look under my account icon at top right of home screen I don't seen any parameters that I'm close to the usage limit on. Where do I find how much storage I'm using for submissions, and can I delete old ones? Puzzled.

    Thanks for your help.

    Richard

  • Profile Image
    Vick_W
    Answered on February 13, 2021 at 11:52 PM

    Hi Richard,

    You have a usage section in your account settings where you can see the account usage related details. Please login to your account and click on the link below.

    https://jotform.com/myaccount/usage

    Please check the guide below to see how you can delete your form submissions.

    https://www.jotform.com/help/377-how-to-delete-form-submission-data

    Let us know if you have any other questions.

    Thanks