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Kelsey_HoffAsked on February 15, 2021 at 11:33 AM
I have a form that I built that has missing/added fields when I publish it. Below is how I want it to be. The additional attached picture shows that the "client Code" field is missing. I am unable to attach a third picture, but a "fill in the blanks" field is added in the published form. Please help me to figure out what is going on here!
Thanks,
Kelsey
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Alexander_GReplied on February 15, 2021 at 1:47 PM
Greetings,
I have cloned and tested your form and it seems fine on my side.
Screenshot:
I have cleared your form's cache. Please, check whether the issue still happaning.
Thank you and have a nice week!
Alex
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Kelsey_HoffReplied on February 15, 2021 at 2:33 PMI checked and it is resolved - thanks! What do you mean by 'clearing the
form's cache' and how do I do this in the future?
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Alexander_GReplied on February 15, 2021 at 3:41 PM
You are welcome! ✨
If this issue will happen again in the future - Guide: 👉How-to-clear-your-form-cache
OR
you can freely contact us. We are always happy to help you with this. 😊
Thanks,
Alex