Cannot verify email

  • Profile Image
    Stephanie Serfaty 
    Asked on February 15, 2021 at 12:55 PM

    Hi. I am trying to verify my email, but I am not receiving an email to be able to do so. Please help!!

  • Profile Image
    EltonCris
    Answered on February 15, 2021 at 04:31 PM

    The verification email was sent to your email address upon checking in our server logs. Please check it again on your end including your spam folder. Please ensure that there's no blockage to emails coming from JotForm. You may also add us to your whitelist https://www.jotform.com/help/145-whitelisting-jotform-ip-addresses-and-domains.

    02162021_GAaTlm2sSu.png