Cannot verify email

  • Stephanie Serfaty
    Asked on February 15, 2021 at 12:55 PM

    Hi. I am trying to verify my email, but I am not receiving an email to be able to do so. Please help!!

  • Elton Support Team Lead
    Replied on February 15, 2021 at 4:31 PM

    The verification email was sent to your email address upon checking in our server logs. Please check it again on your end including your spam folder. Please ensure that there's no blockage to emails coming from JotForm. You may also add us to your whitelist https://www.jotform.com/help/145-whitelisting-jotform-ip-addresses-and-domains.

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