Can I upgrade for a couple of days and then dowgrade after?

  • Profile Image
    Department_itsupport
    Asked on February 16, 2021 at 05:59 AM

    My account is itsupport@standardcan.com, I have question that need you to answer.

    My attendtion is to use silver package at the next billing date (18 February) but right now it already dowgrade to silver and I can not use it because it over limit of submittion. Is it possible for me to return to the gold package until the due date at 18 February? And I would like to start the new package (Silver) at the next billing date?


    Please response me back ASAP.

    Regards,

    IT Support

  • Profile Image
    Sam_G
    Answered on February 16, 2021 at 06:33 AM

    Hello Department_itsupport,

    Yes. It is possible to upgrade your account until the 18th then downgrade it back to the Silver plan.

    You can reach more information following the link below

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Let us know if you need further assistance.

  • Profile Image
    Department_itsupport
    Answered on February 16, 2021 at 06:50 AM

    Thank you for your assistanse.