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Department_itsupportAsked on February 16, 2021 at 5:59 AM
My account is itsupport@standardcan.com, I have question that need you to answer.
My attendtion is to use silver package at the next billing date (18 February) but right now it already dowgrade to silver and I can not use it because it over limit of submittion. Is it possible for me to return to the gold package until the due date at 18 February? And I would like to start the new package (Silver) at the next billing date?
Please response me back ASAP.
Regards,
IT Support
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Sam_GReplied on February 16, 2021 at 6:33 AM
Hello Department_itsupport,
Yes. It is possible to upgrade your account until the 18th then downgrade it back to the Silver plan.
You can reach more information following the link below
https://www.jotform.com/help/331-How-to-Upgrade-My-Account
Let us know if you need further assistance.
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Department_itsupportReplied on February 16, 2021 at 6:50 AM
Thank you for your assistanse.