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nladams2Asked on February 16, 2021 at 10:16 AM
Hi. I am trying to submit an application, when I try to click on the uploads I imputed on the packet, it takes me to the page with the link I just provided below. I have tried using jpg and pdf and I have tried on different computers and nothing works. Thanks.
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KrisLei Jotform SupportReplied on February 16, 2021 at 12:10 PM
Hello,
This might be due to the Privacy settings on your account, which restricts the visibility of personal information on submissions.
Kindly try to disable the Require login to see submissions on the Settings page of your account:
Related guide: How-to-unrequire-log-in-to-view-uploaded-files
Kindly give it a try and let us know if the issue persists. Thank you.