Pick Up Time Delay

  • darwinlucban
    Asked on February 16, 2021 at 5:02 PM

    Hello, I'm using jotform as an order form so customers can select the food they want, the flavors, and what not. We have a pick up system and as long as the order is placed by Wednesday, it will be ready for pick up the following week on a Monday. Is there a way to put a buffer period on when they can pick up their order? I hope this makes sense.

    For example: if i were to place an order today (tuesday) i want to be able to pick it up next week either on monday or anytime after that. i shouldnt be allowed to place my order today and set the pick up time as tomorrow as the order wouldnt be ready

    Jotform Thread 2902703 Screenshot
  • Girish JotForm Support
    Replied on February 16, 2021 at 8:58 PM

    Yes, your requirement can be achieved using an Appointment field on the form - https://www.jotform.com/blog/how-to-schedule-an-appointment/

    On the appointment field, there is an option called the "Minimum scheduling notice section":

    1613527072 602c78206db7b 1702 1 Screenshot 10

    Set it up to 120 hours (or the required days in hours), so only the required date is shown for the pickup.

    Would this help?


  • darwinlucban
    Replied on February 16, 2021 at 11:38 PM

    Thanks that does help! Now is there a way to add conditions? So when someone clicks "Yes." when they want to pick up their order, it shows the date and time for pickup?

    1613536725 602c9dd503771  Screenshot 10

  • Girish JotForm Support
    Replied on February 17, 2021 at 1:50 AM

    Yes, you can use Show/Hide conditional logic to show the appointment field only when the answer is "Yes":

    1613544584 602cbc88b224c screencas170220 Screenshot 10

    Here is a useful guide: https://www.jotform.com/help/316-how-to-show-or-hide-fields-base-on-users-answer

    Would this help?