PayPal Business - ORDER ID is missing from the form submission.

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    Asked on February 17, 2021 at 03:33 PM

    I've created a custom form to take payments, but once I hit the "purchase my tickets" button, I get a "ORDER ID is missing" message. See the link and attached screenshot below.

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    Answered on February 17, 2021 at 09:02 PM

    Hi there,

    I've cloned your form, but can't seem to recreate the issue. I was able to send entries using both payment methods without a problem.


    Try setting the Mode to "Test", revert it to "Live", then reconnect to PayPal. I've cleared your form's cache as a precaution.

    payment integration mode

    Or, try to clone your form, see if the issue persists on the copy.

    If you're still having trouble, you can try using PayPal Checkout.