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sacliteracyfoundationAsked on February 17, 2021 at 3:33 PM
I've created a custom form to take payments, but once I hit the "purchase my tickets" button, I get a "ORDER ID is missing" message. See the link and attached screenshot below.
Page URL: https://form.jotform.com/210465468823157 -
Ariel JotForm SupportReplied on February 17, 2021 at 9:02 PM
Hi there,
I've cloned your form, but can't seem to recreate the issue. I was able to send entries using both payment methods without a problem.
Try setting the Mode to "Test", revert it to "Live", then reconnect to PayPal. I've cleared your form's cache as a precaution.
Or, try to clone your form, see if the issue persists on the copy.
If you're still having trouble, you can try using PayPal Checkout.