Hello, why was the account closed?

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    Rafidain Bank 
    Asked on February 18, 2021 at 09:23 AM

    This account is for knowing the expiry of the loan that the citizen took and inquiring about it, and applying for loans in Baghdad

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    Answered on February 18, 2021 at 10:49 AM

    Hi, thank you for contacting support.

    Your account is currently suspended. The form https://www.jotform.com/form/210442599863060 triggered the suspension.

    Collecting credit card details using regular text fields is not allowed here in JotForm. Please check our terms of use.

    If you need to collect payments from your users, please use one of our payment processors. Here's a guide: Setting-Up-Your-First-Order-Form.

    You may also capture the card details and charge the user at a later date. Here's a guide: How-to-Enable-Payment-Authorization.

    In order to reactivate your account, we need your permission to delete the offending fields.

    We look forward to your response.