I'm not able to see any submissions on my laptop or on the app

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    villagehen
    Asked on February 18, 2021 at 10:48 AM

    It's just a blank screen. I've been using you for years and it has now been like this for over 2 weeks

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    KrisLei
    Answered on February 18, 2021 at 01:39 PM

    Hello,

    Apologies for the inconvenience.

    Are you referring to the Tables page of your form or on the Inbox folder? Can you provide us with the screenshot of what you are showing when you are trying to access your submissions to investigate it further from our end? Or can you just provide us with the link you are trying to access to view your submissions?

    However, I can't seem to recreate it from my end, and I can view and access the Inbox folder on my forms. I have cleared your form cache, and let's see if it will make a difference.

    Looking forward to your response. Thank you.