Continue Forms Later: Form stuck on "Loading" when saving the form

  • corey.lederman
    Asked on February 21, 2021 at 4:48 PM

    Im also getting this "error" when I go to save my place in the form. (Usually the first save works fine. Its when I do more work in the form and then save again). It spins indefinitely.

    1613938387 6032bed3639cc Screenshot 10

  • Mike_G JotForm Support
    Replied on February 21, 2021 at 6:09 PM

    We would like to apologize for any inconvenience. I have tried to fill out and save a cloned version of your form and I was not able to reproduce the issue you have described.

    https://form.jotform.com/210516217264953

    1613948540 6032e67c66462 zt210221 175704 Screenshot 10

    And I was able to send the Continue Form Link to an email address.

    1613948598 6032e6b635818 zt210221 175745 Screenshot 21

    I have accessed the Continue Form Link and I was still able to save the form again after filling it out further.

    1613948688 6032e710882b9 zt210221 175844 Screenshot 32

    Have you tried filling out your form on a different browser where you are not logged in to your JotForm account? Can you tell us the steps you are taking so we may also do it on our end to reproduce the issue you have described, please? Also, with your permission, we would like to test your form directly. We will wait for your response.