I cannot access my forms again

  • Profile Image
    CorktownSupportServices
    Asked on February 22, 2021 at 12:30 PM
    Temporarily Back-end Unavailable

    We are currently experiencing abnormally high traffic volume between our front-end and back-end servers, and working to restore all services as quickly as possible. Thank you for your patience.


  • Profile Image
    Welvin
    Answered on February 22, 2021 at 05:15 PM

    Please accept our sincere apologies for the inconvenience this may have caused.

    This was fixed by our backend team based on the latest update. All necessary precautions are also in place to prevent this from happening again. Kindly check to confirm, and please update this ticket if the issue persists on your end.

    I have also cleared your forms caches as an additional step to clear these errors.

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Thank you for your kind understanding on this matter.