HIPAA Account: Why are my submissions saying no data to display?

  • Profile Image
    Asked on February 22, 2021 at 12:33 PM
  • Profile Image
    Answered on February 22, 2021 at 05:05 PM


    May I confirm where are you viewing the submissions?
    Is the issue appearing in a specific place, such as the Tables, the Inbox, or PDF Editor?

    I have also cleared your form cache. Can you kindly check if the issue is still persisting?

    Thank you!

  • Profile Image
    Answered on February 23, 2021 at 08:49 AM

    Yes! The issue is appearing in the inbox.

    I checked just a moment ago and am getting the same response. "No answers to display."

    Thank you!!

  • Profile Image
    Answered on February 23, 2021 at 09:58 AM

    Can you please let us know the URL of a form where this problem is occurring? This way we will be able to take a closer look at it.

    Thank you for your cooperation.