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newporthillsahAsked on February 23, 2021 at 11:50 AM
Something is not right with the forms, clients are completing and they are showing up blank. Please call 425-306-2431 or email speckman@nva.com.
Thank you;
Samantha Peckman
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Elton Support Team LeadReplied on February 23, 2021 at 3:52 PM
We are truly sorry for the inconvenience caused. The problem is now fixed. You should now be able to see your form submissions data as expected. This was due to a data replication issue between our servers recently.
Regards!
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lreid13Replied on March 15, 2021 at 10:46 PM
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Gaetan_BReplied on March 16, 2021 at 5:13 AM
Hello @melreid20
I have moved your question to a new thread so that we can follow your issue properly: https://www.jotform.com/answers/2970314
Thank you for your understanding