showing 1 unread form

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    monroepedo
    Asked on February 23, 2021 at 03:27 PM

    1 of our forms is showing 1 unread but we cannot find it. is there a way to see only unread forms?


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    gerardw
    Answered on February 23, 2021 at 09:02 PM

    You can go into your form submission page and mark that submission as read.

    Since your account is HIPAA enabled we are not able to log in and check which form you are referring to.

    Could you provide us a screenshot of the issue you have described?

    You can attach screenshots on this ticket as per instructions on this guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum