Account password reset.

  • Joshua Bell
    Asked on February 24, 2021 at 11:13 AM

    Previous manager left and did not leave password to account. Seeing how to recover account and change admin user.

    Old admin was John.wilson@sbdinc.com

  • Basil JotForm Support
    Replied on February 24, 2021 at 4:45 PM

    Hi,

    You should be able to reset your account password by following the guide below:

    https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    You will need to have access to the old Email address.

    Please let us know if you require any further assistance.