Problems with form data

  • Eirini Grammenou
    Asked on February 26, 2021 at 2:52 AM

    Good morning,

    I have a problem with the following format. While one of my clients had filled it in and did "temporary storage", after he came in again to continue with the filling, he had not kept any of the data he had entered. Could you look at it and see if it is possible to recover the data?

    Yours sincerely,

    Page URL: https://form.jotform.com/210455812465050?session=JF-S4L-r5e8-osb&stoken=JF-DkNdLsQo-7
  • Niko_N
    Replied on February 26, 2021 at 6:50 AM

    Greetings,

    Thanks for reaching out to us!

    Please follow this guide below and check the incomplete submissions for that form. If your client's progress has been successfully saved, then you will be able to see it there and provide a link for continue filling:

    How to View Incomplete Submissions in JotForm Tables

    Otherwise, unfortunately, it's not possible to recover the data.

    Please give it a try and let us know if you have further questions.

    Thank you!