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How to View Incomplete Submissions in JotForm Tables

How to View Incomplete Submissions in JotForm Tables

When autofill or save and continue is enabled (classic and card), form users can save their partial data if they decide to stop for other matters or simply save to prevent loss of data. They are provided or sent a link to continue. When partial data is saved, that is considered an Incomplete Submissions

If in case users lost their session from their browser or accidentally deleted the session email or you simply want to view or delete the incomplete submissions, you can now do it through JotForm Tables. To get into the list of incomplete submissions, please do the below steps:

1. Go to the My Forms page.

2. Click the form to select it.

3. Click the Submissions button at the top toolbar or click More > click Submissions under Data column:

4. Click the three dots to open the tab menu and click the Incomplete Submissions option.

5. If you want to view the incomplete submission, click the View button to open the form with the incomplete submission in a new tab.

6. If you want to delete the incomplete submission, click the Delete button instead. Confirm the deletion on the popup screen.

7. If you would like to delete multiple incomplete submissions at once, select the submissions from the list and click to the Delete button.

Note that we are storing Incomplete Submissions forever. They'll sit in the form unless deleted.

We also do not recommend viewing sessions on your classic forms and moving on pages (multipage forms) unless you are sure that the owner is not viewing the same session to their end as doing so will override the data. 

How to view incomplete submissions through the old submissions page

After selecting the form and clicking the Submissions button on the My Forms page, the form will redirect you to the old submissions page.

There, click the Incomplete Submissions button just below the form title.

The Incomplete Submissions window will show the list of saved sessions.

In this window, there’s only an option to delete the incomplete submissions. However, if you need to view the saved sessions, you can do so by copying the Session ID and appending it to your form URL.

For example, we have the following session ID: JF-S4L-mZfDhotp.

Append the Session ID to the form URL as follows:

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  • Airborne05

    I am trying to retrieve an incomplete form and it is saying "This submission belongs to another user.
    You don't have permission to view and complete other's submission." This is also happening when the client is trying to use the "edit link". How do I fix this?

  • HelloCapitalBay

    Hi, is there a way to view the list of incomplete submissions instead of having to click one by one risking losing the submitted information itself?

  • Lauren_Wagner

    Is there a way to send an email to remind those who have not completed their form to complete it by the deadline?

  • dominiquegeelen

    Hi, for some reason I cannot see the answer from Publiceye-user, but my question is somewhat the same: I can only seem to delete the incomplete forms instead of viewing them. Is there a setting I need to change or do I need to look somewhere else? I also appear to have the "old view".

  • OldDomEMSAlliance

    If you delete an incomplete submission will it appear in the trash or will it completely gone?

  • stephaniemoura

    I want to view the incomplete submissions of a multi pages form... is possible?

  • GEJohnsonConstruction

    Is there a way to change the field which is displayed? The session ID wouldn't be helpful if I am looking for a specific company's incomplete form, I would need to look through each one. Can the Company name be displayed instead of the Session ID?

  • Publiceye

    Hi - I can see them, but my client who I have added as a user see the old format and can't "VIEW"