Forms not found

  • e.coastcore
    Asked on February 26, 2021 at 8:25 AM

    Hello - I have had the same forms for 2 years and now they are not showing up or allowing me to edit them on the website i have them on.

  • Patrick_R
    Replied on February 26, 2021 at 9:21 AM

    Hello! There are no forms under your account. Please pass us the form URLs, we'll check and get back to you.

    Thank you!

  • e.coastcore
    Replied on February 26, 2021 at 9:24 AM

    There should be!

    Registrationopen - EAST COAST CORE

    This is the form I am trying to edit, and it will not load and when I log into Jotform, it says there are no forms.

  • Cecile JotForm Support
    Replied on February 26, 2021 at 10:47 AM

    Thank you for your response.

    As per checking, the form can be found in another account associated with the email j****.c********i@p**********e.upenn.edu . If you forgot this account's password, you may reset it. See guide below to know how.

    Guide: How-to-reset-jotform-account-password

    Let us know if you need further assistance.