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e.coastcoreAsked on February 26, 2021 at 8:25 AM
Hello - I have had the same forms for 2 years and now they are not showing up or allowing me to edit them on the website i have them on.
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Patrick_RReplied on February 26, 2021 at 9:21 AM
Hello! There are no forms under your account. Please pass us the form URLs, we'll check and get back to you.
Thank you!
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e.coastcoreReplied on February 26, 2021 at 9:24 AM
There should be!
Registrationopen - EAST COAST CORE
This is the form I am trying to edit, and it will not load and when I log into Jotform, it says there are no forms.
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Cecile JotForm SupportReplied on February 26, 2021 at 10:47 AM
Thank you for your response.
As per checking, the form can be found in another account associated with the email j****.c********i@p**********e.upenn.edu . If you forgot this account's password, you may reset it. See guide below to know how.
Guide: How-to-reset-jotform-account-password
Let us know if you need further assistance.