Are we able to downgrade our subscription from Bronze to free during the year?

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    gmccmembership
    Asked on February 26, 2021 at 11:44 AM

    Hi there

    We are looking to use jot form to sign up all of our members for our cricket club and take payments. We think the Bronze membership will suffice. However, we will only need this for the months of March, April and May each year. After this it is unlikely we would receive over 5 payments a month.

    Are we able to register to become a Bronze member and then downgrade after the first 3 months?

    Also, what would happen if more than 5 people tried to pay and we were on the free membership?

    Thanks

  • Profile Image
    Jeanette
    Answered on February 26, 2021 at 04:00 PM

    Are we able to register to become a Bronze member and then downgrade after the first 3 months?

    Yes, you downgrade anytime.

    Also, what would happen if more than 5 people tried to pay and we were on the free membership?

    You can get up to 10 payments


  • Profile Image
    gmccmembership
    Answered on February 27, 2021 at 11:52 AM

    Thank you - sorry I had misread the number. What would happen if we were on the free membership and more than 10 people tried to pay in a month?

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    JohnRex
    Answered on February 27, 2021 at 07:16 PM

    Your forms will be disabled, so you cannot receive new submissions until:

    • the limit resets on the first day of the following month
    • or you upgrade to a paid plan with higher limits

    Please check this guide on understanding-your-account-usage-and-limits.