inputted info not saved in submission info

  • Profile Image
    workflowsolutions
    Asked on March 02, 2021 at 09:51 AM

    this is the 2nd time this happened

    my submission info is not saved and viewable in my spies bid request form. it shows the date but no other info I inputted.


    please resolve this on my account or let me know what to do




  • Profile Image
    Sara_G
    Answered on March 02, 2021 at 11:47 AM

    Hi,

    Apologize for the issue.
    I have checked your form ID210354802741044 (Spies Deck Bid) and the info related to the 2 submissions from Tables:
    127177_tables.pngCould you please share with us which info are not viewable on your side and the Submission ID related to the issue?
    This will help us to investigate further.
    Please check these links for more info:
    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum
    https://www.jotform.com/help/549-where-to-find-the-submission-id

    We will await your response.
    Thanks.