How can I turn that off emails sent to users after submitting form?

  • Louis_Luc
    Asked on March 2, 2021 at 11:39 PM

    Hey there, I have a third party software connected to my Jotform account sending out "thank you emails" after a user submit a form


    But Jotfom is also sending out emails to users after submitting a form .. how can I turn that off?

  • Girish JotForm Support
    Replied on March 3, 2021 at 5:06 AM

    You may delete the autoresponder email on the form:

    1614765914 603f5f5a9aab6 0303 19 Screenshot 10

    Related guide: https://www.jotform.com/help/132-how-to-delete-notifications-autoresponder

    Then, users will not get an email when the form is submitted.

    I hope this helps.