Submissions not being emailed

  • Profile Image
    Huddersfield
    Asked on March 03, 2021 at 10:10 AM

    Hello,

    I tried adding this ticket this morning, but didn't get confirmation so not sure if it worked?
    We are having issues with the jotform website not emailing on submissions as they're submitted. We then gone to manual forward them on from the website but they're also not being sent...

    Please can you help?


    Thanks

    Danny

  • Profile Image
    Bojan_J
    Answered on March 03, 2021 at 12:33 PM

    Greetings Danny.

    Looks like you have opened another similar ticket where my colleague replied:
    https://www.jotform.com/answers/2938740

    I can see you have posted a reply there. To avoid confusion, we will reply to the original ticket soon.

    Thank you for your understanding.