Issue log in

  • Profile Image
    Luis Ramos 
    Asked on March 03, 2021 at 11:53 AM

    I try resetting it and keep say temp resent expired. Less than a second after I requested to change and click on the link.



    Help.

    Screenshot
  • Profile Image
    Ahmed_S
    Answered on March 03, 2021 at 05:38 PM

    Greetings,

    If you ware unable to login please try again with your original password since we were having a problem from our side and it should be recovered now, If you can't remember your password please go ahead with resetting your password.

    To avoid the issue you are reporting please log off any other Jotform accounts before proceeding with the password reset steps, also clear your browser cache before you go with the reset.

    How to clear the cache of your browser.

    How to reset Jotform account password

    Please let us know if you need further assistance.