Unable to Integrate PayPal Business

  • tduellman
    Asked on March 4, 2021 at 3:45 PM

    I'm trying to integrate the PayPal system with my form and it is asking unreasonable questions. The PayPal account has been verified with PayPal as a PayPal business account but it still won't accept it.

    Also I've submitted an application for not for profit pricing. How will I hear when that is approved and if I can move forward. We have a deadline of publishing this form by tomorrow so would greatly appreciate a quick response. Thank you!


    Page URL: https://form.jotform.com/210625144166146
  • Lorenz JotForm Support
    Replied on March 4, 2021 at 9:19 PM

    Hi there,

    I'm trying to integrate the PayPal system with my form and it is asking unreasonable questions. The PayPal account has been verified with PayPal as a PayPal business account but it still won't accept it.

    To clarify, you are not able to connect your form to your PayPal account, right? Kindly please share with us a screenshot of what you're getting when you are trying to connect your PayPal Business account.

    Guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Also I've submitted an application for not for profit pricing. How will I hear when that is approved and if I can move forward. We have a deadline of publishing this form by tomorrow so would greatly appreciate a quick response. Thank you!

    I have moved your query to a separate thread, and we'll be responding to you on this link https://www.jotform.com/answers/2944459 with regards to your application.

    Thank you.