Uploaded Files: How to allow other people to view uploaded files on my form?

  • Nanic
    Asked on March 9, 2021 at 7:32 AM
    Hi, i have a jotform submission for one of my forms - it has links in it to
    uploaded images.
    But when I forward the email to someone, when they click the links, the
    image won't open, it shows an error message "oops the file you're looking
    for is missing" or something like that.
    But when I click the link from my Email, the image downloads.
    He is using an Iphone, but I wouldn't think that matters, what's the fix?
  • Zahra_S
    Replied on March 9, 2021 at 7:41 AM

    Hi there!

    Happy to help!

    The images uploaded on JotForm have a unique link and can only be viewed by the owner of the form for privacy. However, if you want to allow other people to view the images, please turn off this option in Profile Settings. 1615293504 60476c409b030 Screenshot 10

    I hope this helps. Please let us know if you need further assistance.

  • Nanic
    Replied on March 11, 2021 at 2:55 AM
    My form is making days unavailable for an appointment field.
    1615449331 6049ccf3cd109 image Screenshot 10
    I have since changed the field to allow unlimited appointments to be booked
    per day, but it's still blocked out, how do I fix this ?

    ...
  • Sigit JotForm Support
    Replied on March 11, 2021 at 6:45 AM

    Greetings, Nanic.

    As to your other concern, I have moved it to separate support ticket to avoid confusion. We will be handling one topic/issue per ticket. We will get back to you via this support ticket shortly.

    Regards.