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Esmeray RinconAsked on March 9, 2021 at 8:10 AM
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Jovanne JotForm SupportReplied on March 9, 2021 at 8:24 AM
Hi Esmeray, thank you for contacting support.
I checked your account under the email address bla***oni***6@gmail.com, and I can see that it is currently active and in good standing.
I have now cleared your form cache. Would you please check and let us know how it goes?
If the issue persists, could you please send us a screenshot of what you see on your end?
GUIDE: how-to-post-screenshots-to-our-support-forum
We look forward to your response.