Have HIPAA forms and Non-HIPAA forms: Monday.com

  • Profile Image
    James_Maskell
    Asked on March 10, 2021 at 10:55 AM

    Hey team -

    We are running into major issues as most integrations we are needing Jotform to connect to are not accepting our account b/c we are HIPAA.


    The forms I am needing to integrate are not PHI data - so we have some forms that need to be HIPAA and others that don't.


    Is there a way to separate the account so that we can Integrate our non-hipaa forms with other softwares -- i.e. Monday.com


    Thanks,

    Lisa

    Screenshot
  • Profile Image
    JohnRex
    Answered on March 10, 2021 at 03:23 PM

    Hello Lisa - We do have an existing Monday.com integration and it's available for HIPAA accounts as well. Weren't you able to try it yet? Here's a guide for that: how-to-integrate-jotform-with-mondaycom.

    So in case you are sending NON-PHI data to Monday, just disable the PHI settings of the fields you want its data to be sent to Monday, then integrate. Here's how-to-set-phi-fields-on-your-forms.

    Or if there's a specific requirement that you're trying to achieve let us know how you want it to work with the form so we can check.

    Currently, you cannot have HIPAA and Non-HIPAA forms into an account, so a workaround is to create another account that will contain only regular forms.

  • Profile Image
    James_Maskell
    Answered on March 10, 2021 at 06:49 PM

    Here's the error message I get when I try to do the authentication

    1615420166_60495b068e2a8_Screen Shot 202

  • Profile Image
    JohnRex
    Answered on March 10, 2021 at 08:14 PM

    From which page is that? Were you able to follow this method I shared:  how-to-integrate-jotform-with-mondaycom?

    Here's a quick example: https://drive.google.com/file/d/1UiMfikQb0MQ3bsqWGZNxIOoawwEnsleL/view

    As you can see, even if the PHI is turned on, the data can be sent to the Monday provided that you sign the HIPAA agreement.