why someone would have to login to Jotform to fill out my form?

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    Dan_Boyd
    Asked on March 10, 2021 at 05:56 PM

    Just wondering why someone would have to login to Jotform to fill out my form. Does this not happen on a paid plan? Or have i got a setting wrong.


    Thanks

    Dan

  • Profile Image
    Rehan_F
    Answered on March 11, 2021 at 01:18 AM

    Greetings Dan,

    Your form is currently set up to be Private. This is why it is requesting users to create an account first.

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    You can change it by following the instructions in the guide below.

    https://www.jotform.com/help/1205-how-to-change-the-access-settings-of-a-form

    Thanks