why someone would have to login to Jotform to fill out my form?

  • Dan_Boyd
    Asked on March 10, 2021 at 5:56 PM

    Just wondering why someone would have to login to Jotform to fill out my form. Does this not happen on a paid plan? Or have i got a setting wrong.


    Thanks

    Dan

    Jotform Thread 2958054 Screenshot
  • Rehan Support Team Lead
    Replied on March 11, 2021 at 1:18 AM

    Greetings Dan,

    Your form is currently set up to be Private. This is why it is requesting users to create an account first.

    1615443467 6049b60be46d9  Screenshot 10

    You can change it by following the instructions in the guide below.

    https://www.jotform.com/help/1205-how-to-change-the-access-settings-of-a-form

    Thanks