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juliabrookelupoAsked on March 12, 2021 at 12:34 PM
Hello!
I was wondering why my email confirmation is not showing up on my account. I would like to see which forms were "assigned" through email to who.
I did some troubleshooting and saw that I should be able to find this in My Profile>Settings>History>Emails. but only edits to my forms are showing. How do I see the emailed form history?
Or is there another way I could set up a confirmation email to myself when I form is successfully sent to a recipient?
Thank you!
Brooke
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Jed_CReplied on March 12, 2021 at 9:35 PM
It didn't record any autoresponse email due to that your autoresponder setting is incomplete and for that reason, it didn't trigger.
Please make sure of the following:
1). You have correctly configured your autoresponse email
2). You have an autoresponse email enabled in your email settings https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email.
Let us know if you have any questions or if you need further assistance.