The Notification email is landing in the Spam folder

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    Owen McConnell 
    Asked on March 17, 2021 at 09:23 AM

    Hi Goodmorning,

    Im noticing i can seem to get our jotform email notifications for a forms completion. Is there some sort of spf or mx records i can add?

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    roneet
    Answered on March 17, 2021 at 11:55 AM

    Try whitelisting our IP address and Domains.

    https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    Let us know how it goes.

    Thanks.