Form not found

  • info928
    Asked on March 22, 2021 at 8:19 AM

    What happened now?
    At around 12:00 CET our form stopped working!

    Please update ASAP!

  • Nikola JotForm Support
    Replied on March 22, 2021 at 9:56 AM

    Apologize for the inconvniance this may ahve caused.

    I checked and your form is disabled. Please enable it in the Form Settings.

    Related Guide: How to Enable or Disable a Form

  • info928
    Replied on March 22, 2021 at 10:08 AM

    Dear Nik,

    Form is active again.
    This shouldn't have happened! Why did this happen?



  • Nikola JotForm Support
    Replied on March 22, 2021 at 11:29 AM

    I'm glad to hear that the from is active now.

    I'm not sure why this happened. Is it possible that you accidentally disabled or archived the form?

  • info928
    Replied on March 23, 2021 at 5:19 AM

    Nik,
    No, I don't think so.
    What are the other possibilities?
    Let me know,
    Menno

  • Nikola JotForm Support
    Replied on March 23, 2021 at 8:17 AM

    The only other possibility is that I can think of is that you used Disable on Date, Disable on Submission Limit, or Disable on Date and Submission Limit options.

    Related Guide: How to Limit Submissions in a Form

    If you did not use one of those options then it was most likely a glitch on our end.