Fields are not showing on PDF sent to Google Drive

Several fields on the pdf that sends to Google Drive do not show, like signature.

Hello,

Please update your account settings (https://www.jotform.com/myaccount/settings) and disable these options:

After that, please check it again and let us know if you need further help. Thank you!

This also didn’t work. The signature field is the only field not working.
...

Hello! Please allow me to check this. I'll get back to you soon with an update.

Thank you!

Hello! Is you Signature field and other missing fields marked as PHI?

If yes, then make sure you enabled 'Send PHI to Google Drive' while integrating (as shown in the screenshot below).

If you don't remember, then you'll need to remove this integration and then integrate it back.

Let us know if this doesn't help.

Thank you!

I'm positive it was checked and still not working. All other HIPAA fields
work perfectly, it's only the signature that doesn't work. I also
reintegrated and it still doesn't work.
Weston Humphreys
Chief Operations Officer/Marketing Manager
P: (662) 236-2222
E: weston@gandmpharmacy.com
Confidentiality Notice: The information contained in this transmission may
contain privileged and confidential information, including patient
information protected by federal and state privacy laws. It is intended
...

Hi Weston! I noticed that the issue is now fixed at your end as you confirmed here: https://www.jotform.com/answers/3002027

For this reason, I'm closing this ticket now. In case you need further assistance with this, let u know.

Thank you!