Password not accepted

Hello. I am trying to change my password. It’s not accepting my current password so I am not able to change it. This is a HIPPA protected account and I need to change my password so I can access my account. I removed the email off my social media account so I can access my account also, I thought that was the problem. But I am still not able to access my account from online to view. I can view only through the jotform app. I tried to change password via app, it’s not accepting my current password. So I need to change my password without having to input current password because it’s not accepting current password.

Greetings,

You may use the instructions in the guide below to reset your account password.

https://www.jotform.com/help/489-how-to-reset-jotform-account-password

Should you need further assistance then please let us know.

Thanks