How do i cancel my next payment?

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    adriano mazzanti 
    Asked on March 31, 2021 at 06:01 AM

    I've never received an email from Plimus, and I need to cancel my subscription form hitfile: how can I do that?


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    Answered on March 31, 2021 at 09:28 AM

    Hi, thank you for contacting support.

    As per checking, there is no Jotform account associated with the email address you have used on this support ticket. Could you please provide us with your account username or email address so we can check?

    If you wish to cancel your subscription, please refer to this guide:

    GUIDE: how-to-cancel-a-subscription-and-downgrade-back-to-free

    We look forward to your response.