How do i cancel my next payment?

I've never received an email from Plimus, and I need to cancel my subscription form hitfile: how can I do that?

tks

Hi, thank you for contacting support.

As per checking, there is no JotForm account associated with the email address you have used on this support ticket. Could you please provide us with your account username or email address so we can check?

If you wish to cancel your subscription, please refer to this guide:

GUIDE: how-to-cancel-a-subscription-and-downgrade-back-to-free

We look forward to your response.