Zapier Connection Broken

  • Michty6
    Asked on May 5, 2021 at 2:02 PM

    None of our Jotforms are feeding into Zapier - can someone look into this please?

  • John Support Team Lead
    Replied on May 5, 2021 at 8:43 PM

    Could you please provide us a bit more details of the concern, please? For example, with this form: Debut - Form, which fields are not being sent to Zapier?

    If you could share the workflow you're trying to achieve in Zapier, please do so, so we can try and replicate it on our end. You may send a screenshot here by following this guide on how-to-post-screenshots to this ticket.

  • Michty6
    Replied on July 22, 2021 at 8:49 AM

    BROKEN AGAIN - NEEDS FIXED URGENTLY

  • Ashwin JotForm Support
    Replied on July 22, 2021 at 12:29 PM

    I am sorry for the trouble caused to you. The issue could be related to your JotForm account configuration in Zapier. I would suggest you to please try to reconnect your JotForm account connection in Zapier and see if that solves your problem.

    Do get back to us if the issue persists.