My form format is way off

  • NicoleNelson
    Asked on May 14, 2021 at 5:58 PM
  • Jed_C
    Replied on May 14, 2021 at 11:10 PM

    We apologize for the inconvenience, but I'm not sure what issue you have with your form. Can you please provide us with more details so we can further help you.

    1621048228 609f3ba4b0057 format Screenshot 10

  • NicoleNelson
    Replied on May 15, 2021 at 12:44 AM
    Its on the clients printing pdf
    Get Outlook for Android
    ________________________________
    ...
  • Jed_C
    Replied on May 15, 2021 at 5:15 AM

    Can you please provide us a sample screenshot of the issue and what is the expected outcome? Right now, I'm checking your Original PDF and the "Welcome" PDF Document, but I'm not seeing any issue. Can you please provide us with more details?

    Looking forward for your response.

  • NicoleNelson
    Replied on May 18, 2021 at 4:00 PM
    If you can go to my site www.revitalizedfinancials.com and click the Schedule a Consultation button
    you can see. Huge gap. How can I fix this?
    ...
  • Cecile JotForm Support
    Replied on May 18, 2021 at 7:20 PM

    Greetings,

    Are you referring to the side gaps below?

    1621379807 60a44adfdd9c8 20 Screenshot 10

    Could you please try embedding your form using iFrame?

    Guide: Getting-the-form-iframe-code

    If the issue persists, kindly let us know.

    Thank you.

  • NicoleNelson
    Replied on May 18, 2021 at 7:33 PM
    That is one another is changing the form picture her to just the logo
    Get Outlook for Android
    ________________________________
    ...
  • Jed_C
    Replied on May 18, 2021 at 8:45 PM

    The iframe code seems to have fixed the huge gap when I tested it on your site. Can you please replace the embed code with iframe?

    Guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    1621385134 60a45faec38d9 Fresno, CA Acco Screenshot 10

    Let us know how it goes.