Can the reply-to email be disabled?

lzulaybar
Asked on May 19, 2021 at 06:54 AM

Can the reply-to email be disabled? I don't want the recipients to reply to the autoresponder email. I already removed the email address on the reply-to field but when I test and submitted the form I still see the reply-to email address on the autoresponder email.

This is a re-post of a comment on Setting up an Autoresponder Email
Tommaso_F
Answered on May 19, 2021 at 07:55 AM

Hello there,
Here is our guide on how to change various email notification settings, including the reply-to email address:
https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings
Reply-to specifically is under section "A.2. Recipients". The edit submission link can be removed manually from the body of the email:
https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

Let us know if this works for you.

Best regards.