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PACS_JotformAsked on May 30, 2021 at 10:02 PMPage URL: https://form.jotform.com/211115961970858
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Vanessa_TReplied on May 31, 2021 at 5:43 AM
As with any kind of support request, kindly explain your question/concern in detail so we can assist you efficiently.
Please also share a screenshot whenever possible.
How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)
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PACS_JotformReplied on June 5, 2021 at 6:04 PM
I am dealing with a variety of factors on my form, the final calculation for a total amount to be paid, or donated, come for items that have fixed amounts, but may also have a quantity. ( I used the inventory widget for that and have indicated the mount in the settings. Other boxes will have an amount to be filled in by the submitter. and a third type will be a single button choice. I have not been able to determine if it would be best to use the Conditional feature, but have difficulty figuring out the entire process. I would really appreciate your support. I have been working on this for several months.
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Vick_W Jotform SupportReplied on June 6, 2021 at 12:34 AM
Hi there,
You can use the Calculation widget in your form to perform the calculations. Here is the guide with instructions.
https://www.jotform.com/help/259-how-to-perform-form-calculation-using-a-widget
The following guide will show you how you can pass the total value to the payment field.
https://www.jotform.com/help/275-how-to-pass-a-calculation-to-a-payment-field
Please try it and let us know if you need further assistance.
Thanks
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PACS_JotformReplied on June 6, 2021 at 8:57 PM
I have followed all instructions, watched a dozen or more videos, read many posts related to similar issues, and have spent numerous hours editing and trying different ways.
Is it because I have a free account for this particular organization? Please tell me how I can receive more personalized support.
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Rehan Support Team LeadReplied on June 6, 2021 at 11:32 PM
Hi there,
Having a paid or free account does not make any difference. All support requests are handled equally. I've checked your form and there are only two calculation values that I see. You are using the form calculation widget to calculate the total amount however the plus sign is missing in the calculation. Here is how you can add it.
You've not added calculation values in the rest of the options so I'm not sure which fields are you trying to use for calculations. Kindly share screenshots in your reply with the explanation of your requirement so we can understand it better and assist you further.
Thanks
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PACS_JotformReplied on June 8, 2021 at 8:55 PM
It is getting a lot clearer to me now, but I had to totally revise my form to make it work.
However the calculations do not add up.
I have tested all options, either together or individually.
Under Student Sponsorship, if I click in the option for $135.00, the total donation amount adds up to 5940
Whenever I enter a number under Other Donations, or delta the number the Total Donation amount keeps adding.
I like to have a calculation in all of the following options
- Any student Sponsorship when button is clicked
- Predetermined amount for part sponsorship entered
- Either one of the amounts under the Volunteer Week
- Any amount entered under the Other Donations
Could you help me with that please
Thanks Elly
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PACS_JotformReplied on June 8, 2021 at 8:55 PMIt is getting a lot clearer to me now, but I had to totally revise my form to make it work.
However the calculations do not add up.
I have tested all options, either together or individually.
Under Student Sponsorship, if I click in the option for $135.00, the total donation amount adds up to 5940
Whenever I enter a number under Other Donations, or delta the number the Total Donation amount keeps adding.
I like to have a calculation in all of the following options
- Any student Sponsorship when button is clicked
- Predetermined amount for part sponsorship entered
- Either one of the amounts under the Volunteer Week
- Any amount entered under the Other Donations
Could you help me with that please
Thanks Elly
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PACS_JotformReplied on June 8, 2021 at 9:10 PM
I got it finally figured out. IT WORKS!!!!!!!!
Thank you for your assistance
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Vick_W Jotform SupportReplied on June 8, 2021 at 11:12 PM
Hi there,
We are really glad that you were able to figure it out. You are welcome to open a new ticket if you need assistance with anything else
Thanks