Multiple Calculations issues not being resolved

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    Nogal51
    Asked on May 30, 2021 at 10:02 PM
  • Profile Image
    Vanessa_T
    Answered on May 31, 2021 at 05:43 AM

    As with any kind of support request, kindly explain your question/concern in detail so we can assist you efficiently.

    Please also share a screenshot whenever possible.

    How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)

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    Nogal51
    Answered on June 05, 2021 at 06:04 PM

    211115961970858I am dealing with a variety of factors on my form, the final calculation for a total amount to be paid, or donated, come for items that have fixed amounts, but may also have a quantity. ( I used the inventory widget for that and have indicated the mount in the settings. Other boxes will have an amount to be filled in by the submitter. and a third type will be a single button choice. I have not been able to determine if it would be best to use the Conditional feature, but have difficulty figuring out the entire process. I would really appreciate your support. I have been working on this for several months.

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    Vick_W
    Answered on June 06, 2021 at 12:34 AM

    Hi there,

    You can use the Calculation widget in your form to perform the calculations. Here is the guide with instructions.

    https://www.jotform.com/help/259-how-to-perform-form-calculation-using-a-widget

    The following guide will show you how you can pass the total value to the payment field.

    https://www.jotform.com/help/275-how-to-pass-a-calculation-to-a-payment-field

    Please try it and let us know if you need further assistance.

    Thanks

  • Profile Image
    Nogal51
    Answered on June 06, 2021 at 08:57 PM

    I have followed all instructions, watched a dozen or more videos, read many posts related to similar issues, and have spent numerous hours editing and trying different ways.

    Is it because I have a free account for this particular organization? Please tell me how I can receive more personalized support.

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    Rehan_F
    Answered on June 06, 2021 at 11:32 PM

    Hi there,

    Having a paid or free account does not make any difference. All support requests are handled equally. I've checked your form and there are only two calculation values that I see. You are using the form calculation widget to calculate the total amount however the plus sign is missing in the calculation. Here is how you can add it.

    1623036517_60bd9265caa5e_

    You've not added calculation values in the rest of the options so I'm not sure which fields are you trying to use for calculations. Kindly share screenshots in your reply with the explanation of your requirement so we can understand it better and assist you further.

    Thanks

  • Profile Image
    Nogal51
    Answered on June 08, 2021 at 08:55 PM

    It is getting a lot clearer to me now, but I had to totally revise my form to make it work.

    However the calculations do not add up.

    I have tested all options, either together or individually. 

    Under Student Sponsorship, if I click in the option for $135.00, the total donation amount adds up to 5940


    Whenever I enter a number under Other Donations, or delta the number the Total Donation amount keeps adding.


    I like to have a calculation in all of the following options

    - Any student Sponsorship when button is clicked

    - Predetermined amount for part sponsorship entered

    - Either one of the amounts under the Volunteer Week

    - Any amount entered under the Other Donations


    Could you help me with that please


    Thanks Elly

    211115961970858211115961970858

  • Profile Image
    Nogal51
    Answered on June 08, 2021 at 08:55 PM
    It is getting a lot clearer to me now, but I had to totally revise my form to make it work.
    However the calculations do not add up.
    I have tested all options, either together or individually.
    Under Student Sponsorship, if I click in the option for $135.00, the total donation amount adds up to 5940
    Whenever I enter a number under Other Donations, or delta the number the Total Donation amount keeps adding.
    I like to have a calculation in all of the following options
    - Any student Sponsorship when button is clicked
    - Predetermined amount for part sponsorship entered
    - Either one of the amounts under the Volunteer Week
    - Any amount entered under the Other Donations
    Could you help me with that please
    Thanks Elly
    ...
  • Profile Image
    Nogal51
    Answered on June 08, 2021 at 09:10 PM

    I got it finally figured out. IT WORKS!!!!!!!!

    Thank you for your assistance

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    Vick_W
    Answered on June 08, 2021 at 11:12 PM

    Hi there,

    We are really glad that you were able to figure it out. You are welcome to open a new ticket if you need assistance with anything else

    Thanks