Attach uploaded files to Autoresponder Email

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    zgrasley
    Asked on June 02, 2021 at 09:22 PM

    Second, I need to be able to attach that uploaded file to autoresponder emails. Right now, I only see the option to include uploaded files as email attachments in the "Notification Email" advanced settings - not in the advanced settings of other, autoresponder emails.

    How can I attach the uploaded files to normal, autoresponder emails?

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    Jovanne_A
    Answered on June 02, 2021 at 09:40 PM

    Hi,

    Unfortunately, the Autoresponder email does not have a Send Uploads as Attachment option. 

    As a possible workaround, you can use the Notification Email to send the email with attachments to your users, you can then apply a "Change Email recipient condition" to the Notification emails.

    GUIDE: How to Send Email Based on User's Answer

    Here's a sample condition:

    1503648708email.JPG

    Please give it a try and let us know how it goes. 

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    zgrasley
    Answered on June 03, 2021 at 03:18 PM

    Unfortunately, I don't think this workaround will work for me. I need to have two different emails sent to two different email addresses (a client and a consultant); the content of the emails should be different, though BOTH emails will need the uploaded files attached. As I understand it, I can only have one notification email for each form.

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    zgrasley
    Answered on June 03, 2021 at 03:38 PM

    OK, I think I can get around having to attach the uploaded files to the emails since I can create a download link in the pdf of the form that I already attach to emails. That way, the recipient of the email can open the single pdf of the form, then click on the link to get the attachments.

    Thank you for your help!

    Zach

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    Jovanne_A
    Answered on June 03, 2021 at 07:01 PM

    Hi Zach,

    Yes, for free accounts, you are only limited to one notification email. We're glad you were able to find a workaround. Attaching the upload file link to the PDF attachment in the email notification could also work.

    Let us know if you need further assistance.