Won't let me pay

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    carrie 
    Asked on June 03, 2021 at 11:05 PM

    every time i go to pay no matter what option i choose it just shows me this error and wont let me submit the form

    Screenshot
  • Profile Image
    Tommaso_F
    Answered on June 04, 2021 at 07:05 AM

    Hello Carrie,

    Could you please be so kind to share with us the form URL so we can check?
    https://www.jotform.com/help/401-where-to-find-my-form-url

    Do you have your form embedded somewhere?
    Could you please give us more details about your concern so we can assist you properly?

    We look forward to your response.

  • Profile Image
    carrie 
    Answered on June 08, 2021 at 12:11 PM
    https://www.jotform.com/210467425054148
    im trying to apply for woodland art fair, it's not a form i am making. this
    is the link they gave me. no matter what i do, i cannot pay with credit
    card or paypal. all it does is give me this error
    ...
  • Profile Image
    Cecile_A
    Answered on June 08, 2021 at 05:53 PM

    Thank you for your response.

    I suggest you to contact the form owner and notify him/her about this issue so that he can contact us and we can assist him/her further.

    Let us know if you need further assistance.