Unable to change Jotform theme

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    Massimo_admin
    Asked on June 08, 2021 at 11:03 AM

    Hello I'm trying to change the color theme of my Jotform but it stays unchanged.

    The link to the form is:
    https://eu.jotform.com/build/211583789850064

    I've tried to change the colors manually and even using the pre-configured themes, but the final result doesn't get any update.


    Thank you,
    Massimo

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    Anthony_Evans
    Answered on June 08, 2021 at 02:20 PM

    Howdy Massimo,

    I have opened your form and tried to change the theme. I was able to see that changes to the theme were not reflected when previewing the form. At this time I have cleared your form cache, and I'm now able to change the theme and correctly preview the changes.

    Please try updating your color choices and confirm whether or not you're still experiencing the issue.

    Thank you for your patience and understanding!

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    Massimo_admin
    Answered on June 09, 2021 at 12:59 PM

    Hi Anthony,

    I tried again but nothing changed, however cloning the Form created a new updated copy.

    Problem solved.

    Thank you for your help,
    Massimo