My Jotform Is Lagging Out

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    Blake_Ironside
    Asked on June 08, 2021 at 02:06 PM

    Hello Jotform, one of my jotforms is acting super weird. Can someone please help with this. The jotform is just extending downwards when the page opens ruining all traffic I am driving to it. Here is the link. Please help. Need this fixed ASAP.


    https://go.wyrickmortgages.com/refi148205079

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    Lorenz_A
    Answered on June 08, 2021 at 10:37 PM

    Hi there,

    Could you please provide us more details about the issue? Do you mean your Jotform account keeps logging out? If Jotform frequently logs out, it may be due to your ISP (Internet Service Provider).

    Kindly please try a different connection to see if that'll at least help.

    If you are referring to something else, please let us know.

    Thank you.

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    Blake_Ironside
    Answered on June 08, 2021 at 10:44 PM
    I sent the link in the email. Did you get it? Click on that and you will
    see.
    ...
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    Lorenz_A
    Answered on June 08, 2021 at 11:48 PM

    I see, thank you.

    I have overlooked the link you provided.

    Kindly embed your form using iFrame to see if that'll fix the issue.

    Guide: https://www.jotform.com/help/148-getting-the-form-iframe-code

    Please give it a try and let us know how it goes.

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    gerardw
    Answered on June 09, 2021 at 06:39 AM

    Hello @ashleylopez199581,

    I have moved your concern to a new ticket: https://www.jotform.com/answers/3149574