My form does not appear when embedded on my website

  • CERTIFOPAC
    Asked on June 8, 2021 at 3:06 PM

    I have another problem on the following page : https://certifopac.fr/contact/

    My form doesn't appear (Form 700 01 Formulaire de demande de contact)

  • Welvin Support Team Lead
    Replied on June 8, 2021 at 3:09 PM

    It's a form cache problem. I've cleared that for your account. If you happen to experience this again in the future, you can clear it through your account. Here's our user guide for that.

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Note that the Smart Embed is also enabled for this form. You may want to disable it to have the original form styling.

  • CERTIFOPAC
    Replied on June 9, 2021 at 4:59 AM

    Thank you a lot for your support !

    Have a good day

    Jimmy