Incomplete form saving

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    readviser
    Asked on June 09, 2021 at 12:32 PM

    Some people are reporting that the save and complete feature ios not working for them? Can you calrify why thismight be and what we need to do to fix it.

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    Ahmed_S
    Answered on June 09, 2021 at 06:35 PM

    Greetings,

    I've checked your form and was able to save the progress and continue with the saved progress as you can see in the below screenshots.

    1623277484_60c13fac348c6_4.png1623277483_60c13fabf347f_3.png

    Your form users should receive an email with the continue link for their sessions, they can easily continue their progress from this link.

    You can also check the incomplete entries in your form table, please check this guide for more details.
    How to View Incomplete Submissions in Jotform Tables

    1623277973_60c141959e6c2_12.png

    Please let us know if you need further assistance, we are happy to help.