Incomplete form saving

  • readviser
    Asked on June 9, 2021 at 12:32 PM

    Some people are reporting that the save and complete feature ios not working for them? Can you calrify why thismight be and what we need to do to fix it.

    Page URL: https://catholicschoolsinspectorate.org.uk/for-inspectors
  • Ahmed_S
    Replied on June 9, 2021 at 6:35 PM

    Greetings,

    I've checked your form and was able to save the progress and continue with the saved progress as you can see in the below screenshots.

    1623277484 60c13fac348c6 4 Screenshot 101623277483 60c13fabf347f 3 Screenshot 21

    Your form users should receive an email with the continue link for their sessions, they can easily continue their progress from this link.

    You can also check the incomplete entries in your form table, please check this guide for more details.
    How to View Incomplete Submissions in JotForm Tables

    1623277973 60c141959e6c2 12 Screenshot 32

    Please let us know if you need further assistance, we are happy to help.