Default 'Thank you' screen is having an issue...

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    Michael Vasovski 
    Asked on June 09, 2021 at 04:04 PM

    Upon completion of the fields and 'Submit'ing, the subsequent page renders weirdly. This is a new development. Please advise.

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    Yau_C
    Answered on June 09, 2021 at 10:28 PM

    Hi,

    Are you referring to this form?

    1623292037_60c1788584758_

    I have cloned your form and cannot see any issue in the 'Thank you page'.

    1623291946_60c1782aac70a_

    A screenshot from your end would help us to understand the issue you are facing.

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    Michael Vasovski 
    Answered on June 25, 2021 at 05:12 PM

    That is the form. For some reason, the thank you page renders quite long and the browser positions its window at the bottom of the page. This is why clients say that the form takes them to a blank page (they wouldn’t know to scroll up to the actual thank you message). It does this on all of our browsers.

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    Yau_C
    Answered on June 25, 2021 at 10:07 PM

    This is your current Thank-You-page:

    1624673142_60d68b76bda23_

    As you can see, the page is not long and fits in the screen as I have demonstrated above in my previous post.

    screenshot from your end would help to clarify.