Attachments download problems

Hi there,

When we receive a questionnaire from the client, we will review it by email. However, why the uploaded documents can not be opened or download from email? 

Kind Regards,

Mia

Hello Mia - Thanks for reaching out.

By default, it is required to be logged in to your JotForm account to view uploaded files. However, you can lift such restrictions from your account settings.

Guide: How-to-unrequire-log-in-to-view-uploaded-files

Hope this information helps.