Sorry; I didn't mean to send duplicates.

Sorry; I didn't mean to send duplicates. My first issue was not being able to download submissions, and so I went in and deleted them. Then I completed a contact form on my site, and I did not receive an email notification. When I submitted the test email, I did not receive that either.

I unchecked the box as you suggested, but will that correct the problem of not receiving my submissions via email?

Thank you for your time.

Hi Terry,

That's okay! I believe that this is the original thread for the issue:
https://www.jotform.com/answers/3186443

My colleague has answered on the thread. Could you kindly check his answer, and if you have any questions, please post your comment to the original thread (https://www.jotform.com/answers/3186443).

This way, our support team will be able to understand the issue in whole, and assist you better.

Thank you!