My email responses / submissions are all coming on one email.

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    Asked on June 28, 2021 at 05:12 PM

    I am an animal rescue/adoption group. My applications through jot are coming in all together on 1 email. several applications back to back on 1 email. How can I receive them as separate emails?

    Thank you so much

    Tracy Cannatella

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    Answered on June 29, 2021 at 01:07 AM

    I understand that you are receiving all the submissions to one email and grouped together as shown below:


    If so, it is due to to the same form tile is used as the email subject for all submissions. You may add a unique field such as Name on the form in the email subject so that each email shall be displayed separately.


    Please see the guide below:

    Alternatively, you may disable the Conversation view option in the Gmail settings.


    Hope this information helps. If you are referring to something different, please let us know. We will be happy to help.