Trial out form features

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    Asked on July 01, 2021 at 03:28 PM

    We currently have a free Jotform subscription for our COVID vaccine clinics and are interested in purchasing a subscription. However, before doing so we are wondering if we can trial several of your features before we purchase. I created a test form a few days ago to see how the uploading feature worked. I received an email from jot form. See below

    Your form Flu Shot Test Clinic has reached it's submissions limit

    This mail is sent to inform you that your form Flu Shot Test Clinic has reached it's declared submissions limit. You can increase the form's submission limits from the settings page of your form builder to let your users continue to submit it. 

    I cannot find the setting to increase the form submission limits. Are we closed out of that feature because we have a free subscription? Is the free subscription use limited?

    Thank you


  • Profile Image
    Answered on July 01, 2021 at 10:36 PM

    Hi there!

    I hope you're doing well and thanks for your interest in our service.

    The account tied to the form has been disabled because it has exceeded its lifetime total submission storage limit. In order to continue using this form, purchase a subscription already to get the most out of our service. You are entitled to our 30 days money-back guarantee if ever you're not satisfied with your purchase.

    Additionally, please have a look at this article that explains account usage: Understanding Your Account Usage and Limits

    Let us know if you need further assistance.

    Best regards,